The example is based on an R&D Outsourcing Project.

Client is located in 3 Western-European Countries and in India.

Objective:

Optimization of Project costs and increase of efficiency and quality of the European-Indian Collaboration.

Each Module is based on:

1. Clients input about the desired results of the organisation or input about the current situation.
2. Analysis of the actual situation (in Europe as well as in India); development of action items to achieve the results
3. Assistance during implementation phase

• Management sensibilization for Indian Educational Systems, Carrier, Specifics; overview of current trends for professionals in the Indian job market
• Sensibilization for hierarchical issues; importance and meaning of various hierarchical levels
• Scope for decision making and taking responsibility at each level
• Analysis of interfaces and collaboration between the European Organisations and the Indian Organisation

• Analysis of actual organisation in India
• Roles & Responsibilities of Individuals, as well as Temps (Sub-Contractors)
• Matching of the Indian Organisation with the European Organisations
• Clear Definition of the Scope & Responsibilities in India and in Europe
• Scope & Responsibilities in India: how seriously is it taken?
• Consequences of Failures
• Accounting issues: cost estimates, cost approvals, cost management, incentives, penalties and their impact on project costs
• Quality Key Data: Definition, Benchmark, Key Indicators, Action items

• Aspects of staff-selection in India, as far as training in Europe is concerned
• Clear assignment of Indian Teams to pre-defined European teams (planning and allocation of resources)
• Composition of the Indian Teams, consequences of attrition (depending on the hierarchical level)
• Requirements of transparency of organisation, processes and costs on both sides
• Establishing a personal relationship of key-personell in Europe and India:
  • Sensibilization programms for both sides
  • Clearly defined responsibilities
  • Teambuilding Excercises
  • Personal contacts (direct and remote)
• Ongoing action items achive permanent high levels of Quality, Cost Conciousness and Efficiency